This script was created to allow a customer to quickly change the audio file (MOH) used by the RGS workflow. The idea was for an IT Service Desk that would announce known outages etc by means of their queue music. They would have a list of pre-recorded audio files and by means of the script simply select the file they wanted to use. OF course the use case can be anything really, sales specials, marketing pitch etc.
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About Paul Bloem
My name is Paul Bloem, and I am self-employed in New Zealand as an independent consultant. I have been working on enterprise voice solutions for over 30 years. My first 10 years were spent working for a Telco in South Africa (Telcom SA). This is where all the groundwork happened as I was exposed to just about every aspect of telecommunication you could imagine. I develop an interest in PBX technologies and eventually became the go-to guy.
Next, I had a 10 year run at Siemens South Africa, most of my time there was as a Technical Trainer. During this time VoIP hit the world stage, I had the privilege of introducing VoIP both as H.323 and later SIP across the Siemens HiPath 4000 solution stack.
In 2008 I immigrated to New Zealand with my newly attained MCSE, I was ready to go where no PBX Techie had gone before. I was employed to explore OCS 2007 and that was pretty much the beginning of the end for me.
I have been working on OCS and Lync ever since. My current role focuses exclusively on Lync and associated technologies.. That includes pre-sales, consulting, architecture and design, training and support. I even get to play in the development space from time to time - focus on play ;-)
I was nominated as a Microsoft VTSP for Lync early in 2013 and also awarded Microsoft's MVP award for Lync in 2014.
PS Scripts 